Terms and Conditions

When you submit an Emily’s Voice child sponsorship form you agree to Emily’s Voice payment Terms and Conditions which are detailed below: The submitter of the Emily’s Voice child sponsorship form authorises Emily’s Voice to deduct this and future recurring child sponsorship payments from the Credit Card / Direct Debit account they have nominated. Recurring payments will continue until the submitter of the Emily’s Voice child sponsorship form contacts Emily’s Voice to discontinue the payment arrangement.


EMILY’S VOICE SPONSORSHIP PAYMENT PLAN – SPONSOR SERVICE AGREEMENT

Our commitment to sponsors who wish to pay via Direct Debit,

SPONSORSHIP DRAWING ARRANGEMENTS:

Sponsorship drawings will be drawn from your nominated account on the 5th of each month or as agreed. Where this date falls on a non-business day, we will draw the amount on the next business day. We will not change any details of sponsorship payments without giving you at least fourteen (14) days written notice. We reserve the right to cancel the Emily’s Voice sponsorship payment plan arrangements if three or more drawings are returned unpaid by your nominated Financial Institution and to arrange with you an alternate payment method. We will keep all information pertaining to your nominated account at the Financial Institution, private and confidential

YOUR RIGHTS:

You may terminate the Emily’s Voice sponsorship payment plan arrangements at any time by giving written notice directly to us, or through your nominated Financial Institution. Notice given to us should be received by us at least 10 business days prior to the due date. You may stop payment of a drawing under the Emily’s Voice sponsorship payment plan by giving written notice directly to us, or through your nominated Financial Institution. Notice given to us should be received by us at least 10 business days prior to the due date. You may request change to the drawing amount and/or frequency of Emily’s Voice sponsorship payment plan by contacting us and advising your requirements no less than 10 business days prior to the due date. Where you consider that a drawing has been initiated incorrectly [outside the Emily’s Voice sponsorship payment plan arrangements] you may take the matter up directly with us, or lodge a Direct Debit Claim through your nominated Financial Institution.

YOUR COMMITMENT TO US, YOUR RESPONSIBILITIES:

It is your responsibility to: Ensure that sufficient funds are available in the nominated account to meet a sponsorship drawing on its due date. Ensure that the authorisation given to draw on the nominated account is identical to the account signing instruction held by the Financial Institution where the account is based. Advise us if the account nominated by you to receive the Emily’s Voice sponsorship payment plan is transferred or closed. Arrange with us a suitable alternate payment method if wish to cancel the Emily’s Voice sponsorship payment plan.

ABN 42 127 890 055

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